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About tablet based myVC video (VirtualCare) consultations

  • To arrive in the virtual waiting room, click on the link for the specific service. Arrive on time as confirmed by the service.
  • For single patient consultation: type in the Patients’ Full Name (under Full Name* section). Under Your role* select ‘patient, client, consumer’
  • For a virtual clinic/multiple patients seen: type in the Health Centre Name (under Patient Name* section). Under Your role* select ‘patient, client, consumer’
  • Always test camera and microphone under Video and Audio Settings before you connect with the clinician/coordinator.
  • Take standard OBS incl. BP/HR/Temp/Oxygen/Weight/Height and provide to the clinician once connected.
  • At the end of the consultation/clinic, click the red receiver call function to hang up and help complete the Patient Satisfaction Survey which will pop up.
  • Clear browser history before you return the tablet. To check and clear your browser history;
    • Double click on home screen to see any opened windows/applications.
    • Click the cross button on each window to close or swipe up to close. If this does not work, turn the tablet OFF and ON again

 

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Justice Health NSW Service/Program

myVC Waiting Room Link

JHFN Aboriginal Chronic Care Program

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnaboriginalccp

JHFN Adolescent Mental Health Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnadolescentmh

JHFN Adolescent Primary Health

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnaph

JHFN After Hours Nurse Manager

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnahnm

JHFN Cancer Care Coordinator

https://myvirtualcare.health.nsw.gov.au/public/#/jhfncancare

JHFN Connections

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnconnections

JHFN Custodial Mental Health

https://myvirtualcare.health.nsw.gov.au/public/#/jhfncmh

JHFN Dermatology

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnderma

JHFN Diabetes Management and Support

https://myvirtualcare.health.nsw.gov.au/public/#/jhfndiabetes

JHFN Dietitian Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfndiet

JHFN Drug & Alcohol Virtual Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfndrugalco

JHFN Eating Disorders Coordinator

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnedc

JHFN Integrated Care

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnics

JHFN Long Bay Hospital

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnlbh

JHFN Lilly Pilly Service for Women

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnlillypillyservice

JHFN Mental Health Consultation Liaison Nurse (MHCLN) Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnmhcln

JHFN Midwife Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnmidwifeclinic

JHFN Nurse Practitioner Primary Care

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnnursep

JHFN Occupational Therapy

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnocctherapy

JHFN Older Persons Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfngeriatrics

JHFN Oral Health Tele-Smiles

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnoralh

JHFN Physiotherapy

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnphysio

JHFN Police Cells Virtual Health Service

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnpc

JHFN Population Health

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnpophealth

JHFN ROAMS GP

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnroamsgp

JHFN Specialist Mental Health Service - Older People (SMHSOP)

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnsmhsop

JHFN Suicide Prevention Outreach Service

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnspo

JHFN Virtual GP Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfngpclinic

JHFN Women's Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnwomensclinic

JHFN Wound and Stoma Care

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnwoundsto

JHFN External Virtual Medical Appointments (on request only/facilitated by Virtual Care Team)

https://myvirtualcare.health.nsw.gov.au/public/#/jhfnexternalapts

 

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Hunter New England (HNE) LHD myVC links

Illawarra Shoalhaven Local Health District (ISLHD) myVC links

Murrumbidgee LHD myVC links

Northern NSW LHD myVC links

 

SESLHD/Prince of Wales Hospital (POWH)

Service/Department

 myVC Waiting Room Link

POWH OPD Adult Outpatients Department (incl. Virtual Cardiology Clinic)

https://myvirtualcare.health.nsw.gov.au/public/#/sespowaopd

POWH Aged Care Department

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhaged

POWH Cancer and Haematology

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhcance

POWH CHEST Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhchest

POWH Dermatology

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhderm

POWH Endocrinology and Diabetes Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhendoc

POWH Epilepsy Service

https://myvirtualcare.health.nsw.gov.au/public/#/sesepilepsy

POWH HITH

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhhith

POWH Immunology

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhimmun

POWH NeuRA Clinics

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhneura

POWH Nutrition and Dietetics Service Nutrition and Dietetics

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhnutri

POWH Occupational Therapy

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhot

POWH Ophthalmology Pre-Admissions

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhophthpread

POWH Pain Management

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhpainmgmt

POWH Palliative Care

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhpallc

POWH Physiotherapy

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhphysi

POWH Renal Supportive Care Team

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhrsc

POWH Renal Transplant Service

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhrts

POWH Respiratory Co-ordinated Care Program (RCCP)

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhrccp

POWH Rheumatology

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhrheum

POWH Social Work

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhsw

POWH Speech Pathology

https://myvirtualcare.health.nsw.gov.au/public/#/sespowhspeec

SESLHD Royal hospital for Women - Gynaecological Oncology Service

https://myvirtualcare.health.nsw.gov.au/public/#/ses-gynonc

SESLHD Drug and Alcohol Service

https://myvirtualcare.health.nsw.gov.au/public/#/sesaod

SESLHD ESMHS Neuropsychiatric Institute

https://myvirtualcare.health.nsw.gov.au/public/#/sesesmhsni

SESLHD ESMHS Older People's Mental Health Service

https://myvirtualcare.health.nsw.gov.au/public/#/sesopmhs

SESLHD Metabolic Disorders and Bariatric Surgery Outpatient Service

https://myvirtualcare.health.nsw.gov.au/public/#/sesmetbaropd

SESLHD Royal Hospital for Women Gynaecology Outpatients

https://myvirtualcare.health.nsw.gov.au/public/#/sesrhwgynopd

SESLHD Royal Hospital for Women Physiotherapy Department

https://myvirtualcare.health.nsw.gov.au/public/#/sesrhwphysio

SESLHD Sydney Eye Hospital Outpatients Department

https://myvirtualcare.health.nsw.gov.au/public/#/sesssehophth

SESLHD Sydney Eye Hospital Social Work

https://myvirtualcare.health.nsw.gov.au/public/#/sesssehsw

SESLHD Sydney Hospital Hand Clinic

https://myvirtualcare.health.nsw.gov.au/public/#/seshand

SESLHD TB Service

https://myvirtualcare.health.nsw.gov.au/public/#/sestb

SESLHD TSH Respiratory Service

https://myvirtualcare.health.nsw.gov.au/public/#/sestshresp

SESLHD Virtual Care Remote Monitoring System

https://myvirtualcare.health.nsw.gov.au/public/#/sesvcrms

 

For support contact JHNSW Virtual Care Team on jhfmhn-telehealth@health.nsw.gov.au or call 9700 3085