About tablet based myVC video (VirtualCare) consultations
- To arrive in the virtual waiting room, click on the link for the specific service. Arrive on time as confirmed by the service.
- For single patient consultation: type in the Patients’ Full Name (under Full Name* section). Under Your role* select ‘patient, client, consumer’
- For a virtual clinic/multiple patients seen: type in the Health Centre Name (under Patient Name* section). Under Your role* select ‘patient, client, consumer’
- Always test camera and microphone under Video and Audio Settings before you connect with the clinician/coordinator.
- Take standard OBS incl. BP/HR/Temp/Oxygen/Weight/Height and provide to the clinician once connected.
- At the end of the consultation/clinic, click the red receiver call function to hang up and help complete the Patient Satisfaction Survey which will pop up.
- Clear browser history before you return the tablet. To check and clear your browser history;
- Double click on home screen to see any opened windows/applications.
- Click the cross button on each window to close or swipe up to close. If this does not work, turn the tablet OFF and ON again
- For support contact JHNSW Virtual Care Team on jhfmhn-telehealth@health.nsw.gov.au or call 9700 3085
Justice Health NSW Service/Program |
myVC Waiting Room Link |
JHFN Aboriginal Chronic Care Program |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnaboriginalccp |
JHFN Adolescent Mental Health Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnadolescentmh |
JHFN Adolescent Primary Health |
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JHFN After Hours Nurse Manager |
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JHFN Cancer Care Coordinator |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfncancare |
JHFN Connections |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnconnections |
JHFN Custodial Mental Health |
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JHFN Dermatology |
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JHFN Diabetes Management and Support |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfndiabetes |
JHFN Dietitian Clinic |
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JHFN Drug & Alcohol Virtual Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfndrugalco |
JHFN Eating Disorders Coordinator |
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JHFN Integrated Care |
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JHFN Long Bay Hospital |
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JHFN Lilly Pilly Service for Women |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnlillypillyservice |
JHFN Mental Health Consultation Liaison Nurse (MHCLN) Clinic |
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JHFN Midwife Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnmidwifeclinic |
JHFN Nurse Practitioner Primary Care |
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JHFN Occupational Therapy |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnocctherapy |
JHFN Older Persons Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfngeriatrics |
JHFN Oral Health Tele-Smiles |
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JHFN Physiotherapy |
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JHFN Police Cells Virtual Health Service |
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JHFN Population Health |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnpophealth |
JHFN ROAMS GP |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnroamsgp |
JHFN Specialist Mental Health Service - Older People (SMHSOP) |
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JHFN Suicide Prevention Outreach Service |
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JHFN Virtual GP Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfngpclinic |
JHFN Women's Clinic |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnwomensclinic |
JHFN Wound and Stoma Care |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnwoundsto |
JHFN External Virtual Medical Appointments (on request only/facilitated by Virtual Care Team) |
https://myvirtualcare.health.nsw.gov.au/public/#/jhfnexternalapts |
Hunter New England (HNE) LHD myVC links
Illawarra Shoalhaven Local Health District (ISLHD) myVC links
SESLHD/Prince of Wales Hospital (POWH)
For support contact JHNSW Virtual Care Team on jhfmhn-telehealth@health.nsw.gov.au or call 9700 3085