We want to know what you think about the health care we provide. Follow these steps if you have positive feedback, a question about your healthcare or a problem you don't think is being fixed.

  1. Ask to speak with the Nursing Unit Manager at your health centre or call the Justice Health patient health enquiry line (option 5 on the yard phone). If not fixed, go to Step 2.

  2. Send a message through the online Patient Contact Form or write to the the Network's Client Liaison Officer, who deals with patient feedback, at PO Box 150 Matraville NSW 2036. A Network staff member will get back to you. If not fixed, go to Step 3.

  3. Call the Corrective Services Support Line (option 1 on the yard phone). If your complaint isn't fixed, then go to Step 4.
  4. Contact the Health Care Complaints Commission (option 17 on the yard phone) or call the NSW Ombudsman (option 8 on the yard phone).