We want to know what you think about the health care we provide. Follow these steps if you have positive feedback, a question about your healthcare or a problem you don't think is being fixed.
- Ask to speak with the Nursing Unit Manager at your health centre or call the Justice Health patient health enquiry line (option 5 on the yard phone). If not fixed, go to Step 2.
- Send a message through the online Patient Contact Form or write to the the Network's Client Liaison Officer, who deals with patient feedback, at PO Box 150 Matraville NSW 2036. A Network staff member will get back to you. If not fixed, go to Step 3.
- Call the Corrective Services Support Line (option 1 on the yard phone). If your complaint isn't fixed, then go to Step 4.
- Contact the Health Care Complaints Commission (option 17 on the yard phone) or call the NSW Ombudsman (option 8 on the yard phone).