Services You Can Call

If you are getting released soon, you can call these services to get help with housing, health, jobs and more.

Service Contact How it can help Contact Hours
Justice Health Patient Health Inquiry Line

Yard Phone Option #5

1800 225 554

You will talk to a nurse and they can give you health advice. Monday - Friday, 8am - 4pm
NSW Mental Health Line

1800 011 511

Call this number at any time and they will help to refer you to a public Mental Health service in your area.

24 hours, 7 days a week

Centrelink Employment Services Line

13 28 50

Call this number if you need help with payments for the JobSeeker Allowance, pensions or to talk with a social worker.

 Monday - Friday, 8am - 5pm


1800 152 152

Referral for emergency accommodation

 24 hours, 7 days a week

National Alcohol and Other Drug Hotline

 1800 250 015  

This hotline provides confidential support for people struggling with addiction.

 24 hours, 7 days a week

Carer Gateway

1800 422 737 Emotional and practical services and support for carers. Monday - Friday, 8am - 5pm

NSW Quitline

Yard Phone Option #10

13 78 48

To help you quit smoking.

Monday - Friday, 8am - 8pm


13 11 14

Australia's largest crisis support line.  Speak to a trained Crisis Supporter over the phone, any time of the day or night.

24 hours, 7 days a week

Men’s Line Australia

1300 789 978

Counselling for men

 24 hours, 7 days a week

Domestic Violence Line NSW

1800 656 463

Call the NSW Domestic Violence Line for free counselling and referral services.

 24 hours, 7 days a week

FaCS Housing NSW

Yard Phone Option #10

Helps with housing issues.

24 hours, 7 days a week

Australian Taxation Office

Yard Phone Option #18

Allows you to order various forms such as a Tax File Number application form.

Monday - Friday, 8am - 8pm

NSW Rape Crisis

Yard Phone Option #24

For people who have experienced sexual violence at any time in their life.

24 hours, 7 days a week

Victims Access Line

Yard Phone Option #25

Counselling, financial support and recognition payment to victims of violent crime.

Monday - Friday, 9am - 5pm

Inmate Social Housing Application Line

Yard Phone Option #28

Helps parolees to apply for social housing or to update an existing social housing application up to three months before release.

Monday - Friday, 9am - 5pm